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Help Center

General FAQs

General FAQs

Frequently asked questions about service, shipping, ordering, and more.

How do I manage my subscriptions?

Shipping

What Are My Shipping Options?

How long should my order take to arrive?

How can I track my order?

What countries can you ship to internationally?

How long should my order take to arrive?

How do I check the status of my order?

How can I track my order?

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International

What types of companies does Rejûvaskin collaborate with?

How can I become a distributor?

How can I be a successful distribution partner?

What is your guarantee for new distribution partners?

What do our current distribution partners say about us?

What qualifications are we looking for in an international distributor?

How can I become a distributor?

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Orders

I am not in the U.S. Can I still be a partner?

How Can I become a physician or wholesale partner?

What is rejûvaskins return policy?

How do I cancel or change my order?

Products

Do you offer free samples of the products?

Is RejûvaSil Silicone Scar Gel easy to use?

What type of scar is silicone used for?

Which product works on old scars?

Are there any clinical studies on your products/ingredients?

Where can I find reviews and before and after photos?

How do I choose the right product for me?

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Physicians

How do I enroll in the Sample Program, Physician Trial Program, or become a Stocking Partner?

Are Rejûvaskin’s Scar Management products covered by insurance?

Are there clinical studies showing the effectiveness of silicone for scar treatment?

How many times per day should a patient apply RejûvaSil Silicone Scar Gel?

How many hours per day should a patient wear ScarFx Silicone Sheeting?

How soon after a surgery can a patient start using either Scar Fx Silicone Sheeting, RejûvaSil Silicone Scar Gel, or both?

Does Scar Fx Silicone Sheeting and RejûvaSil Silicone Scar Gel work on keloid and hypertrophic scars?

Are Scar Fx Silicone Sheeting, RejûvaSil Silicone Scar Gel safe?

How long will it take to receive my stocking order?

Do I have to be a Physician to become a partner?

What are the benefits of becoming a stocking partner?

What is the cost of shipping on stocking orders?

Do you require minimum order quantities?

Do you offer volume discounts for stocking accounts?

Do you have special physician pricing?

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